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Quiet Mind

Social Media Management Campaign Strategy Influencer Management UGC Content SEO Consulting

Two dormant accounts turned into the brand’s best holiday season on record.

Quiet Mind sells weighted pillows built for the neurodivergent community: a premium product with a genuinely devoted customer, and two social accounts that showed none of it. Instagram was flat and TikTok had never been posted to at all. We rebuilt the account from the bio up, changed what the content was actually saying, and then ran a 12-day holiday campaign that took the brand to its highest-revenue season to date.

850+

New Followers

1,000+

Likes Per Post

+50%

Holiday Revenue

12 Days

Campaign Run

The Challenge

Both accounts were dead. Instagram was posting into silence (no likes, no comments, no movement) and TikTok had been set up and never used. Quiet Mind had already been through several social media managers without seeing results, so the brief came with a fair amount of skepticism attached. The deeper problem was the content itself: it was all general education, the kind of advice anyone can find in ten seconds online. Nothing in the feed made their customer feel seen, and nothing gave them a reason to care about this brand over any other.

The Approach

  • Audit and fix the foundations. We rewrote the bio and name line so the account was actually searchable, reorganized the highlights and gave them cohesive covers.
  • Redesign the entire feed. The grid was chaotic and the colors were all over the place. Nothing read as premium. We rebuilt it to look like the price point of the product.
  • Change what the content says. We moved away from generic education and into relatable, founder-led content that invites people into the brand story and positions the pillow as something they need, not something they’re being taught about.
  • Turn TikTok on. We started posting to the channel that had been sitting empty since the day it was created.
  • Run the influencer and UGC pipeline. We worked the DMs, approached creators who genuinely fit the brand, and managed their content through to delivery, alongside our own UGC showing the product in real use cases.

The Outcome

Engagement came back first, and posts started landing instead of disappearing. Then the holiday campaign took it somewhere else entirely: 850+ new followers, hundreds of comments a day, posts clearing 1,000 likes, and videos finally breaking the 1,000-view mark the account had never passed. That attention converted. Quiet Mind finished with the strongest holiday season in the brand’s history, sold out of multiple products, and saw revenue climb more than 50%.

The account, before and after

The audit and the feed redesign, where the work started.

Before
The Quiet Mind Instagram grid before the redesign
More of the original Quiet Mind Instagram grid

Mismatched color, no visual rhythm, and stock graphics sitting next to lifestyle shots. Nothing in the grid read as a premium product.

After
The redesigned Quiet Mind Instagram grid
More of the redesigned Quiet Mind Instagram grid
The optimized Quiet Mind Instagram profile and highlights

The profile after the audit: name line and bio rewritten for search, highlights reorganized with cohesive covers.

A controlled palette and a consistent rhythm down the feed, with founder-led and relatable posts carrying the story instead of generic education.

The 12 Days of a Quiet Mind Christmas

Reviving two dead accounts is slow work, so we built a campaign designed to compress months of growth into twelve days.

The Idea

Twelve days, each one themed to the structure of the Christmas song, except every verse was rewritten around Quiet Mind, their audience and their products. It gave the feed a reason to be watched daily, and gave followers a reason to come back rather than scroll past.

The Mechanic

Four products, four winners, one giveaway running across the full twelve days. To enter, people had to follow the account, like and comment on all twelve posts, and tag friends in the comments. Every tag counted as another entry. Sharing a post to their story earned a bonus entry.

Why It Worked

Every entry requirement did a job: following grew the audience, daily likes and comments fed the algorithm, tagging put the brand in front of thousands of people who had never heard of it, and story shares pushed it further again. Twelve days of compounding rather than one post hoping to land.

Inside the campaign

Twelve days of posts, carousels and video. Scroll the strip to walk the campaign.

Campaign
Day one of the 12 Days of Calm Christmas Giveaway

Day 1: the campaign launches.

The giveaway prizes carousel slide

The prize line-up: four products, four winners.

The how to enter carousel slide

The entry mechanic, spelled out clearly on day one.

Day two campaign post

Day 2: two mini squeezes.

The Quiet Mind holiday gift guide post

The holiday gift guide, built around the full product range.

Day four campaign post

Day 4: four holiday traditions, matched to products.

Day five campaign post

Day 5: five original weighted pillows.

Day six campaign carousel cover

Day 6 opens its own carousel.

The why lavender carousel slide

Each day carried a reason to care, not just a product shot.

Day nine campaign post

Day 9: launching the first weighted body pillow.

The Dear Santa campaign carousel

A Dear Santa set that let followers point at exactly what they wanted.

Day twelve broadcast channel post

Day 12: the final reminder, sent to the broadcast channel.

What’s in a Quiet Mind stocking

What’s in a Quiet Mind stocking.

Day 8: an eight-ingredient calm cocoa

Day 8: an eight-ingredient calm cocoa.

Holiday video built for the feed, not repurposed from an ad

Holiday video built for the feed, not repurposed from an ad.

Engagement screenshot showing 1,168 likes

1,168 likes on a single campaign post.

Engagement screenshot showing 805 likes

805 likes on day five: numbers the account had never seen.

The day-to-day content

The posts, UGC and stories running outside the campaign.

Content
“When your ADHD brain finds its new hyper-fixation”: relatable over educational

“When your ADHD brain finds its new hyper-fixation”: relatable over educational.

POV content that puts the viewer in the moment rather than explaining at them

POV content that puts the viewer in the moment rather than explaining at them.

Founder-led content that invites people into the brand story

Founder-led content that invites people into the brand story.

“Most people pack clothes”: use cases shot as real life

“Most people pack clothes”: use cases shot as real life.

Answering the weighted blanket objection head on

Answering the weighted blanket objection head on.

Seasonal UGC built around a shopping moment

Seasonal UGC built around a shopping moment.

UGC shot with their own products to show different use cases

UGC shot with their own products to show different use cases.

A seasonal boo basket build: UGC made for a moment people were already shopping for

A seasonal boo basket build: UGC made for a moment people were already shopping for.

A Thanksgiving story post

Stories ran several times a week, in the brand’s own voice.

A story post showing customer reviews

Customer reviews pulled into stories as social proof.

A story post comparing weighted pillows and blankets

Positioning the pillow against the product people already know.

A story post about hugs per day

Education used sparingly, and only where it supports the product.

A story post showing more customer reviews

More reviews, formatted to be screenshot and shared.

A story post explaining the original weighted pillow

Product explainers kept clean and on-brand.

What we delivered

Ongoing management, plus the campaign that changed the trajectory.

Full Instagram audit & optimization

Bio and name line rewritten for search, highlights reorganized with cohesive covers, and the whole account brought in line with the brand.

Feed redesign

A complete visual rebuild of the grid, with consistent color, considered composition, and a look that matches a premium product.

Content strategy & production

8–12 posts a month, increased through the holiday campaign, plus stories several times a week, relatable and founder-led rather than generic education.

Influencer management

Sourcing creators through the DMs, vetting them for brand fit, then managing their content and edits through to publication.

UGC content creation

Original content shot with their own products, built to show real use cases rather than studio shots.

Website & blog SEO consulting

An audit of the site’s search performance and a clear plan for the blog, a channel the team didn’t realize they had.

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